How to improve order accuracy in warehouse management

Order accuracy refers to a company’s ability to collect, organize and deliver the right products, in the right quantities, to the right destinations and at the right times, according to customer specifications and expectations. This ranges from proper inventory management to the correct preparation and packaging of products, as well as the accurate shipping and tracking of orders.

In an increasingly competitive and customer-centric business environment, the ability to fulfill orders accurately and on time has become critical to the success and reputation of any company in the logistics industry.

Methods of order picking in a warehouse

In warehouse order management, there are methods and procedures that are currently used to ensure an efficient and accurate flow of products. These methods vary according to the type of operation and the specific needs of each company.

One of the crucial processes is picking, where product selection and picking become key parts of ensuring a smooth and accurate supply chain. In a logistics warehouse, picking adapts to different approaches depending on operational needs and product characteristics. In this post we explore, among other warehouse logistics topics, the main types of picking and their importance in workflow optimization.

Picking to order:

The more traditional method where each order is picked individually. Operators go through the warehouse looking for the products needed to fulfill each specific order. While it can be effective in smaller operations, in larger warehouses it can end up offering lower throughput due to having to traverse a longer route.

Batch picking:

In this approach, products are grouped by similarity and picked in batches. This reduces travel time, as the operator can pick several orders at once, taking advantage of the same route for similar products. It is especially useful when orders contain common products.

Picking by zones:

The warehouse is divided into specific zones, and each operator is in charge of a specific area. This streamlines the process by reducing the distance operators have to travel and avoids duplication of effort in the same area.

Wave picking:

In this method, orders are grouped in waves according to a specific time interval. This allows for better organization and planning of the workload during the day. For example, orders received in the morning can be processed in one wave and then those received in the afternoon in another.

Voice Picking:

Technology comes into play in this approach, where operators receive instructions through headsets and confirm picking via voice commands. This increases accuracy and speeds up the picking process by eliminating the need to look at written instructions.

Picking by light:

In this method, indicator lights are used to guide operators to the exact location of the products to be picked. The lights turn on at the correct location and turn off when the product is picked, improving the accuracy and speed of the process.

10 benefits of a real-time inventory management system

A real-time inventory management system offers a number of significant benefits for companies and organizations in different industries:

1. Accurate Inventory Visibility: A real-time system provides up-to-date information on the quantity and exact location of products in inventory. This helps avoid discrepancies and enables more informed decision making.
2. Cost reduction: by having accurate inventory data, shortages or overstocks are minimized. This reduces the costs associated with overbuying and hidden costs related to out-of-stocks.
3. Improved decision making: with real-time inventory information, better decisions on replenishment, ordering and supply chain planning can be made.
4. Supply chain optimization: with up-to-date data, demand patterns and purchasing trends can be identified, enabling more accurate and efficient supply chain planning.
5. Operational efficiency: real-time systems allow for greater automation of processes, such as automatic order generation when inventory levels reach certain thresholds, saving time and resources.
6. Improved customer service: by having access to real-time information, customers can be provided with accurate information on product availability and delivery times, thus improving customer satisfaction.
7. Reduced errors: by automating inventory tracking and updating, human errors associated with manual management are minimized.
8. Loss control: A real-time system can quickly detect discrepancies between theoretical and actual inventory figures, helping to identify and resolve loss or theft problems.
9. Agility and adaptability: Real-time systems enable a faster response to changes in market demand, as the company can adjust its inventory levels and sourcing strategies in a more agile manner.
10. Regulatory compliance: by having accurate and up-to-date inventory records, companies can more easily comply with regulatory requirements and audits.

Other elements to improve warehouse management

In addition to implementing a real-time inventory management system, there are other elements and practices that can contribute significantly to improving warehouse efficiency and management. Some of these elements include:

• Staff training: Providing adequate and ongoing training to warehouse personnel in safety procedures, equipment handling and use of technology can improve overall accuracy and efficiency.
• Quality inspections: through the establishment of clear quality standards, regular inspections, cross-checks and documentation control, you can ensure that products meet specified requirements. This helps minimize errors, reduce returns and optimize accuracy in order management, contributing to a more efficient warehouse operation.
• Evaluation and continuous improvement: regularly analyze operational data and perform evaluations to identify opportunities for improvement and optimization in warehouse management.
• Collaboration with suppliers: maintaining fluid and collaborative communication with suppliers can help speed up delivery times and ensure consistent supply.

As we mentioned at the beginning of the article, today more than ever, customers expect to receive exactly what they have ordered within a certain time, and any error in delivery can lead to dissatisfaction, loss of confidence and even loss of the customer.

In this sense, effective warehouse management based on a combination of technology, efficient design practices, personnel training and process optimization, with accurate delivery, generates confidence in the company and helps establish long-term relationships with customers, which can lead to greater loyalty and positive recommendations.

For Conde Fernández Hermanos, the satisfaction of our customers is paramount. The proof of this is that, maintaining the commitment to quality, care and attention that we have offered since our beginnings in 1965, we can say that we have kept customers for more than forty years.

And you, do you want to be one of those customers? Do not hesitate and contact us without obligation.